Address
456 Fictional Ave, New York, NY 10010
*Omni is not a transportation provider. Omni is a technology platform only. All rides are operated by independent drivers. Omni is committed to maintaining a fair and safe environment for both passengers and drivers. While Omni does not administer trip disputes or issue refunds directly, Omni conducts a review of each case to determine if a refund is warranted based on available trip data. Operational matters such as vehicle damage, cleaning issues, or in-ride misconduct fall under the sole responsibility of the independent driver. Omni does not mediate or enforce claims related to these matters, nor does it apply damage fees on behalf of drivers. Drivers are expected to manage and assess these situations independently and take appropriate action as needed. Drivers operate independently and are responsible for their own compliance, coverage, and conduct.
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