Safety at Omni
We believe safety should be simple, reliable, and built into every ride. That’s why both drivers and riders have access to emergency features and support at every step.
Key Safety Features for Riders
Every driver is verified through document checks, compliance reviews, and background screenings before they begin driving.
Available from the moment your trip starts until it ends, the SOS button connects you to your personal emergency contact and Omni’s support line instantly.
Save a trusted friend or family member in your profile. If there’s ever a safety concern, we’ll notify them.
Send your live trip details—including driver info, car model, and license plate—to family and friends in real time.
Your phone number and personal details stay hidden from the driver.
An exclusive option allowing women to request rides only with female drivers.
Key Safety Features for Drivers
The SOS button connects drivers with their emergency contact and Omni’s support team at any time.
Rider accounts are tied to valid profiles, payment methods, and contact information for accountability.
Our safety team is available day and night to respond to concerns quickly.
Drivers complete identity checks during onboarding and may be asked to confirm their identity periodically with a selfie verification.
Your phone number and personal details stay hidden from the driver.
An exclusive option allowing women to request rides only with female drivers.
Staying Safe Before, During, and After Your Ride
Check the driver’s name, face, car model, and license plate in the app before getting in.
Use our Share Trip and SOS features for extra reassurance.
Rate your driver honestly. Low-rated or unsafe behavior leads to immediate review and removal from the platform.
Peace of mind with every ride.
Omni is built with one clear priority: safety first—for both riders and drivers. Your journey should always feel comfortable, secure, and supported.