1. Introduction
OMNI Premium Services respects your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Name, phone number, email address
- Billing and payment details
- Account login credentials
2.2 Ride Data
- Pickup/drop-off locations
- Ride history and preferences
2.3 Device & Technical Data
- IP address, device ID, browser type
- App usage analytics and geolocation data
3. How We Use Your Data
We use your information to:
- Provide and improve OMNI Premium Services
- Process payments and manage ride bookings
- Ensure safety, security, and fraud prevention
- Send ride confirmations, service updates, and promotional offers (with your consent)
4. Data Sharing & Third-Party Disclosure
- Passenger details are only shared with assigned drivers to complete scheduled rides.
- We do not sell personal data to third parties.
- Data may be shared with service providers for:
- Payment processing
- Fraud prevention & security monitoring
- Regulatory compliance
5. Data Protection & Security
- We implement encryption, access controls, and security protocols to protect user data.
- OMNI complies with CCPA and offers users the right to request, modify, or delete their data.
6. Your Privacy Rights
Under CCPA and GDPR, you have the right to:
- Access your personal data
- Request correction or deletion of inaccurate information
- Opt out of marketing communications
7. Data Retention
- Ride history and payment records are retained for a minimum of 3 years as required by state law.
- Personal data is deleted upon user request, except where legally required for regulatory compliance.
8. Cookies & Tracking Technologies
- OMNI uses cookies to enhance user experience and track site performance.
- Users may opt out of tracking through browser settings.
9. International Data Transfers
- OMNI operates in compliance with GDPR for users in the EU.
- Data transferred outside the U.S. follows standard contractual clauses for international protection.
10. Updates & Contact Information
- OMNI reserves the right to update this Privacy Policy as necessary.
- Changes will be posted on this page, with effective date revisions.
For privacy-related inquiries, contact:
OMNI Privacy Officer at support@rideomni.com or (408) 312-5500.
