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Driver Responsibility & Requirements

Effective Date: 08/18/2025
Last Updated: 08/18/2025

OMNI is a technology and marketing platform that connects independent drivers with passengers. By using OMNI, drivers agree to use the platform’s tools responsibly and professionally.

OMNI does not operate transportation services, employ drivers, or control ride activity. All drivers on the platform are independent business operators and are fully responsible for their own operations, compliance, insurance, and conduct.

Driver Standards & Qualifications

Vehicle Requirements

  • For standard service categories: Vehicles must be 2010 or newer.

  • For premium/black car service: Vehicles must be 2018 or newer and from OMNI’s approved luxury list.

  • Vehicles must have 125,000 miles or fewer at onboarding.

  • Small 4-door cars may be accepted for short-distance trips.

  • Vehicle must pass a valid inspection and remain clean, smoke-free, and passenger-ready.

[View Approved Vehicles →]

Insurance & Licensing

  • Drivers must carry a valid driver’s license and vehicle registration.

  • Drivers must provide proof of commercial insurance that covers passenger trips.

  • OMNI does not provide or sell insurance — each driver is fully responsible for maintaining proper coverage.

Background & Verification

  • Drivers must pass a background check and driving record check through OMNI’s third-party verification partner (Yardstik).

  • OMNI requires valid documents for activation: driver’s license, registration, commercial insurance, inspection report, and profile photo.

  • All documents are collected to verify eligibility for platform access, but OMNI does not certify, license, or employ drivers.

Professional Standards

Drivers on OMNI agree to:

  • Act professionally and courteously toward passengers.

  • Maintain safe driving practices at all times.

  • Respect passenger privacy and boundaries.

  • Avoid drugs, alcohol, harassment, or discrimination.

Failure to meet these standards may result in restricted or revoked access to the platform.

Disclaimer

  • OMNI does not employ drivers.

  • OMNI does not provide vehicles or insurance.

  • Drivers are fully independent and solely responsible for their business operations and compliance with state and local laws.

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Omni is a technology and marketing platform, not a rideshare company. All rides are provided by independent commercial insured drivers who operate their own business and coverage. Omni connects you with these drivers and gives you an easy way to book a ride, but we do not provide transportation directly. Trip matters like vehicle condition, cleanliness, or conduct during a ride are the responsibility of the driver. Omni’s role is to offer technology tools and support to make your ride experience simple, fair, and transparent.
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