Security

Your Safety. Our Priority.

At OMNI, protecting your privacy and data is just as important as supporting trusted connections between drivers and riders. As a technology and marketing platform, OMNI provides the tools for independent drivers and passengers to connect, while ensuring that your information and interactions remain safe.

Built with U.S. Security Standards

OMNI follows industry best practices and complies with U.S. data privacy laws, including:

• CCPA – California Consumer Privacy Act

• GLBA – Gramm-Leach-Bliley Act (where applicable)

• FTC Regulations – Federal Trade Commission guidelines for consumer protection

Our servers are hosted in secure, SOC 2-certified data centers located within the United States.

Security by Design

OMNI is engineered with privacy and safety in mind from the start:

• Data encryption in transit and at rest

• Multi-layered access controls

• Routine vulnerability scans and patching

• Two-factor authentication (2FA) for internal access

• Regular third-party audits of our systems

Protecting Platform Users

Because OMNI is a connector, not a transportation provider, we focus on safeguarding your interactions and communication on the platform:

• Verified accounts: Drivers and riders must complete identity verification before using the platform.

• Trip transparency: Location and trip details are logged for accountability but remain under the responsibility of the driver.

• Privacy protection: Phone numbers and personal contact details remain hidden through anonymized communication tools.

• In-app support: Users can flag safety or conduct concerns directly in the app.

Responsible Disclosure Program

Security researchers are an important part of protecting our platform. If you discover a vulnerability, we want to hear from you.

Please submit reports to: admin@rideomni.com

When reporting:

• Avoid actions that could harm users or compromise data

• Do not publicly disclose issues before OMNI has addressed them

• Follow ethical and legal guidelines

Learn More

• Privacy Policy

• Terms of Service

• Report an Incident

Questions or Concerns?

Our U.S.-based security team is here to help. Contact us at:
support@rideomni.com
or through our secure contact form.