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RIDE

Your ride, your schedule.

Book ahead through the Omni app. No surge pricing, no last-minute rush — just reliable scheduled transportation.

Sign up to ride

Get the free app. Book ahead with confidence.

Omni is a scheduled-only service. Your driver is assigned before your pickup, and you always see the price upfront.

Fast, simple, reliable.

Perfect for airport drops, early appointments, school pickups, events, or any time you need a guaranteed ride.

Ride your way.

Choose from Omni X, Omni XL, Premium X,
and Premium XL.

Safety first. Always.

Every driver is vetted, your number stays private, and every trip includes safety features.

Rider FAQs

How do I request a ride?

Schedule your ride in the app. You’ll receive driver details once assigned.

Is Omni on-demand?

Omni is primarily a pre-scheduled ride service. Our main service allows riders to book airport, hotel, and city rides in advance. Drivers keep 88% of every fare, and Omni receives a 12% service fee. However, Omni does offer limited on-demand rides through OMNI Rush. OMNI Rush activates only during peak surge hours when Uber and Lyft are surging. During OMNI Rush: Drivers keep 82% of the fare Omni receives an 18% service fee Available only during specific high-demand windows: Sun–Thu: 6–9 AM & 4–7 PM Fri–Sat: 7–11 PM Outside these windows, Omni operates entirely on a pre-scheduled basis.

How is pricing calculated?

Omni displays transparent, upfront pricing set by independent drivers — no surge, no surprises.

How much does a Omni cost?

The cost of a ride depends on distance, time, and the type of service chosen. The app provides an upfront estimate based on the driver’s rates.

How can I contact my driver?

Tap “Message” in the app and click “Message” to coordinate with your driver. Communication is anonymized and deleted after the trip for your privacy.

How can I get in touch with Omni support?

Our team is available to help with platform-related questions such as app functionality, payments, or account access. For trip-specific matters, please contact your driver directly. Email us anytime at support@rideomni.com

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*Omni is not a transportation provider. Omni is a technology platform only. All rides are operated by independent drivers. Omni does not manage trip disputes, refunds, or service-related issues. Omni does not dispatch or operate vehicles, employ drivers, or manage trip logistics. Omni offers subscription-based software services for independent drivers and tools that enable them to connect with customers. All rides are provided solely by the driver, and any service-related concerns should be addressed directly with the driver. Drivers operate independently and are responsible for their own compliance, coverage, and conduct.
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Omni is a technology and marketing platform, not a rideshare company. All rides are provided by independent commercial insured drivers who operate their own business and coverage. Omni connects you with these drivers and gives you an easy way to book a ride, but we do not provide transportation directly. Trip matters like vehicle condition, cleanliness, or conduct during a ride are the responsibility of the driver. Omni’s role is to offer technology tools and support to make your ride experience simple, fair, and transparent.
2025 WGT LLC / OMNI Privacy Rider Terms Driver Terms Code of Conduct Accessibility Security Driver Responsibility Partner Service Agreement