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Omni is a technology and marketing platform, not a rideshare company. All rides are provided by independent commercial insured drivers who operate their own business and coverage. Omni connects you with these drivers and gives you an easy way to book a ride, but we do not provide transportation directly. Trip matters like vehicle condition, cleanliness, or conduct during a ride are the responsibility of the driver. Omni’s role is to offer technology tools and support to make your ride experience simple, fair, and transparent.
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