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Driver Levels Rewards – Terms & Conditions

Effective Date: 08/27/2025
Last Updated: 08/27/2025

1. Eligibility

1.1 Participation in the Program is limited to drivers with an active paid monthly membership plan.
1.2 Drivers on free, promotional, or non-membership plans are not eligible.
1.3 Omni reserves the right to verify eligibility at any time.


2. Levels & Requirements

2.1 Drivers are assigned a Level (Bronze, Silver, Gold, Platinum, Diamond) based on monthly activity and ratings.
2.2 Level placement is determined by:

  • Number of completed trips

  • Number of active driving days

  • Driver rating

  • Cancellation rate
    2.3 Omni may adjust or update Level requirements without prior notice.


3. Membership Fees & Discounts

3.1 Each Level corresponds to a monthly membership fee, which decreases as drivers progress through higher Levels.
3.2 Discounts apply to the membership fee only and do not affect Stripe processing fees or other charges.
3.3 At Diamond Level, monthly membership is free.


4. Review & Reset

4.1 Levels are reviewed and assigned on a monthly basis.
4.2 A Driver’s Level and benefits reset at the start of each new month, based on the prior month’s performance.
4.3 Failure to meet requirements in a given month may result in a lower Level or return to Bronze.


5. Benefits

5.1 Benefits of each Level are limited to reduced membership fees and any additional perks specifically listed by Omni.
5.2 Benefits are non-transferable, have no cash value, and may only be applied to the Driver’s account.


6. Program Changes & Termination

6.1 Omni may modify, suspend, or discontinue the Program, in whole or in part, at any time, without prior notice.
6.2 Omni is not liable for any losses resulting from changes to Level requirements, fees, or benefits.


7. General Provisions

7.1 Participation in the Program does not alter your status as an independent contractor with Omni.
7.2 These Terms are governed by the laws of the state of Texas, without regard to conflict of law principles.
7.3 If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.


Disclaimer: Omni Levels Rewards is designed as a voluntary incentive program for eligible monthly membership drivers. It does not guarantee earnings, trip volume, or continued participation.

Participation in Omni Levels Rewards is limited to drivers with an active monthly membership plan. Drivers on free, daily, weekly, promotional, or non-membership plans are not eligible to participate. Level status, benefits, and discounts are reviewed and reset on a monthly basis. Meeting level requirements in one month does not guarantee the same status in future months. Omni reserves the right to modify or discontinue the Levels Rewards program at any time.
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Omni is a technology and marketing platform, not a rideshare company. All rides are provided by independent commercial insured drivers who operate their own business and coverage. Omni connects you with these drivers and gives you an easy way to book a ride, but we do not provide transportation directly. Trip matters like vehicle condition, cleanliness, or conduct during a ride are the responsibility of the driver. Omni’s role is to offer technology tools and support to make your ride experience simple, fair, and transparent.
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