This Transportation Provider Service Agreement (“Agreement”) is a legally binding contract between you (“Transportation Provider,” “Driver,” “you,” or “your”) and WEGO Technologies, LLC. (“OMNI,” “we,” “us,” or “our”). It governs your use of OMNI’s websites, mobile applications (including the “Driver App”), and associated platforms and services (collectively, the “OMNI Platform”).

By clicking “YES, I AGREE,” or by continuing to access or use the OMNI Platform, you expressly and voluntarily agree to be bound by this Agreement. If you do not agree, you must immediately stop using the OMNI Platform.

1. THE OMNI PLATFORM

• Technology + Marketing Provider: OMNI provides technology and marketing tools that connect independent drivers with potential passengers. OMNI is not a transportation carrier, taxi company, employer, or dispatcher.

• Independent Relationship: This Agreement does not create employment, partnership, or agency. You operate your own independent transportation business.

• Marketplace Model: OMNI provides lead generation and marketing only. You control when, where, and how often you drive.

2. REGISTRATION AS A TRANSPORTATION PROVIDER

• You must be at least 21 years old, hold a valid California driver’s license, and be legally authorized to work in the U.S.

• You must provide accurate personal, vehicle, and insurance information and keep it current.

• You are responsible for obtaining and maintaining all California Public Utilities Commission (CPUC), DMV, and local permits as required.

3. OMNI AFFILIATES & PARTNERSHIPS

OMNI may partner with municipalities, airports, or corporations to promote transportation services. These third parties are beneficiaries of the disclaimers and indemnities in this Agreement.

4. VEHICLE & DRIVER REQUIREMENTS

• Vehicle Standards:

  • Standard service: 2010 or newer.

  • Premium service: 2018 or newer from OMNI’s approved list.

  • Fewer than 125,000 miles at onboarding.

• Driver Standards:

  • Must pass a background and driving record check.

  • Maintain valid registration, insurance, and inspection.

  • Maintain a clean, safe, and passenger-ready vehicle.

• OMNI does not supply vehicles or cover costs.

5. DRIVER IDENTIFICATION

You will be issued a secure login for the Driver App. Misuse or unauthorized sharing may result in termination of platform access.

6. TRIP REQUESTS & MARKETPLACE MODEL

• You may accept or decline ride requests at your discretion.

• OMNI does not guarantee ride volume or earnings.

• Rider reviews may affect continued access.

7. PERFORMANCE OF TRANSPORTATION SERVICES

When you accept a ride:

• Comply with California laws and safety requirements.

• Arrive promptly and complete trips professionally.

• Maintain courteous conduct and passenger respect.

8. USE RESTRICTIONS

You may not:

• Reverse engineer OMNI software.

• Misuse passenger data.

• Circumvent platform limits.

• Use OMNI for unlawful purposes.

9. REPRESENTATIONS & WARRANTIES

You represent that you:

• Hold valid licenses, permits, and insurance to operate in California.

• Will comply with CPUC, DMV, and CHP rules.

• Will keep all account and vehicle details accurate.

10. NON-EXCLUSIVITY

You may drive for other platforms or operate independently. OMNI does not require exclusivity.

11. NON-SOLICITATION

You may not use OMNI-provided leads or rider data to divert passengers outside the platform.

12. RATINGS & FEEDBACK

Riders may rate drivers. Persistent low ratings or complaints may limit or revoke access.

13. DRIVER PERSONNEL

If you employ subcontractors or staff, you remain fully responsible for their compliance, wages, and taxes. OMNI disclaims liability for their acts.

14. INSURANCE & TAXES

• Insurance: You must maintain valid rideshare or commercial auto insurance under California law. Your policy is primary in the event of an incident.

• Taxes: You are solely responsible for federal, state, and local taxes. OMNI does not withhold or remit taxes on your behalf.

15. INTELLECTUAL PROPERTY

OMNI owns all software, trademarks, and branding. You are granted only a limited, non-transferable license to use the platform.

16. CONFIDENTIALITY

You must protect OMNI’s confidential business information and may not disclose it.

17. PRIVACY & DATA

You agree to OMNI’s Privacy Policy and California Consumer Privacy Act (CCPA) compliance rules regarding passenger and driver data.

18. LIMITATION OF LIABILITY

OMNI is not liable for disputes, accidents, or claims between you and riders. Liability for services rests entirely with you.

19. DISCLAIMER OF WARRANTIES

OMNI provides its software and marketing tools “AS IS” and “AS AVAILABLE.” We do not guarantee ride demand, earnings, or uninterrupted service.

20. RELEASE & INDEMNIFICATION

You release OMNI from liability for claims related to passenger disputes, accidents, or regulatory issues. You agree to indemnify OMNI for damages arising from your conduct.

21. RELATIONSHIP OF PARTIES

You acknowledge your status as an independent business operator, not an employee, agent, or contractor of OMNI.

22. TERM & TERMINATION

Either party may terminate at any time. Termination does not relieve you of pre-existing obligations.

23. DISPUTES & ARBITRATION

Disputes shall be resolved by binding arbitration in California under the California Arbitration Act. You waive jury trial and class action rights.

24. FORCE MAJEURE

OMNI is not responsible for delays or failures caused by uncontrollable events, including natural disasters or regulatory action.

25. NOTICES

OMNI may notify you via email, SMS, or app notifications. You must maintain updated contact info.

26. ASSIGNMENT

You may not assign this Agreement. OMNI may assign freely.

27. GENERAL PROVISIONS

This Agreement is governed by California law. If any part is invalid, the remainder remains enforceable.

28. PAYMENT & SUBSCRIPTION

Drivers pay a flat subscription fee (e.g., $20/month/driver) for platform access.
Fares are collected via Stripe or other processors. OMNI does not set or control your fares.

29. TRADEMARK & BRAND USAGE

You may only use OMNI logos or marks in approved materials. Unauthorized use is prohibited.

30. OMNI DRIVER POLICY

This Agreement incorporates OMNI’s Driver Policy, which may be updated from time to time with notice.

31. CALIFORNIA LEGAL COMPLIANCE

You acknowledge and agree to comply with:

• CPUC regulations for TNC/charter-party carriers.

• Prop 22 requirements.

• ADA rider accommodation laws.

• All state and local licensing, insurance, and tax obligations.

32. ACCEPTANCE

By clicking “YES, I AGREE” or continuing to use the OMNI Platform, you confirm that you have read, understood, and accept these Terms of Service.

Contact:
OMNI Support
support@rideomni.com
www.rideomni.com

OMNI DRIVER MEMBERSHIP POLICY

Effective Date: August 18, 2025

1. Purpose

The purpose of this Membership Policy is to establish transparent rules governing the purchase, use, and management of OMNI driver memberships. OMNI operates solely as a technology and marketing platform that connects independent transportation providers with potential riders. OMNI is not a carrier, dispatcher, or employer. This policy ensures fairness, accountability, and compliance for all California-based driver-members.

2. Scope

This policy applies to every driver who purchases and maintains an active OMNI membership in the State of California, including licensed fleet operators, chauffeur services, and independent drivers. It applies regardless of location within California, type of vehicle, or membership tenure.

3. Membership Fees & Non-Refund Policy

• Non-Refundable Fees – Membership fees are strictly non-refundable once paid.

• Activity Requirement for Credit – Within the first 30 consecutive days of an active membership, the driver must:

  1. Log in to the OMNI Driver App and remain online during reasonable service hours;

  2. Actively attempt to accept incoming ride requests; and

  3. Comply with all OMNI Driver Terms of Service.

• Free-Month Eligibility – If, after 30 days of documented activity, a driver has not completed a single ride and OMNI’s internal system confirms active login and acceptance attempts, OMNI will issue a one-time credit equal to one (1) month of membership fees. No cash refunds are provided.

4. Billing & Auto-Renewal

• Memberships renew automatically every 30 calendar days on the date of initial purchase.

• Renewal charges are processed using the payment method on file.

• If a charge is declined, the account enters a 48-hour grace period. Failure to settle within that period results in suspension until payment is cleared.

5. Voluntary Cancellation

Drivers may cancel membership at any time via the driver portal. Access continues until the end of the current paid period. No prorated refunds will be issued.

6. Price-Change Notice

OMNI may adjust membership pricing with at least 30 days’ advance notice via email, app notification, or official communication channels. Continued use after the notice period constitutes acceptance of the new pricing.

7. Chargebacks & Payment Disputes

Initiating a chargeback or disputing a valid membership payment with a financial institution constitutes fraud. Drivers who initiate such disputes will be immediately suspended and permanently barred from the OMNI Platform.

8. Misrepresentation & Defamation

Publishing, posting, or sharing misleading or false information about OMNI, its executives, employees, or community will result in suspension and may lead to permanent account removal.

9. Non-Transferability

Memberships are personal to the original registrant. Memberships may not be sold, assigned, or transferred to another driver, vehicle, or fleet account.

10. Membership Pause (Vacation Hold)

• Eligibility – Drivers may pause their membership when unavailable due to vacation, illness, or seasonal downtime.

• Procedure – Requests must be submitted at least 48 hours before the intended pause date.

• Duration – Memberships may be paused for a minimum of 7 days and up to 90 days within a 12-month rolling period.

• Reactivation – Drivers may log in and unpause at any time. Billing will resume on the next cycle.

11. Regulatory Compliance Suspension

If a driver’s required permit, insurance, license, or background check lapses or expires, OMNI may suspend membership access without refund until compliance is restored.

12. Driver Responsibilities

All drivers are required to:

• Pay membership fees on time and maintain valid payment credentials.

• Maintain valid DMV registration, insurance, and any necessary CPUC or local operating permits.

• Keep the OMNI Driver App active during service hours and respond promptly to ride requests.

• Comply with all California transportation laws, local ordinances, and OMNI platform policies.

13. No Guarantee of Ride Volume

An OMNI membership grants access to marketing, lead generation, and platform technology. It does not guarantee any number of ride requests, earnings, or income. Driver performance and availability directly affect outcomes.

14. Platform Downtime & Force Majeure

OMNI is not liable for loss of income resulting from:

• Scheduled maintenance;

• Internet or carrier outages;

• System disruptions; or

• Force majeure events, including natural disasters or government actions.

15. Limitation of Liability

To the fullest extent permitted by California law, OMNI’s aggregate liability arising from or related to driver membership shall not exceed the total membership fees paid during the preceding 12-month period.

16. Governing Law & Dispute Resolution

This policy is governed by the laws of the State of California.
All disputes will be resolved by binding arbitration in San Jose, California under the California Arbitration Act, unless otherwise required by law. Class action and jury trial rights are expressly waived.

17. Notice & Communication

OMNI will deliver official notices through:

• The OMNI Driver App; and/or

• The email address on file.
  Drivers are solely responsible for keeping contact details current.

18. Policy Updates

OMNI may update this policy periodically. Continued use of the platform after an update constitutes acceptance of the revised policy.

19. Enforcement & Appeals

Policy violations may result in warnings, temporary suspension, or permanent membership termination.
Drivers may appeal within 7 calendar days by emailing support@rideomni.com with supporting evidence.

20. Additional Provisions & References

• Tax Obligations – Drivers remain solely responsible for filing and remitting all applicable federal, state, and local taxes. OMNI does not withhold or remit taxes on behalf of drivers.

• Data Privacy & Telematics Consent – By maintaining an active membership, you consent to OMNI’s collection of telematics and location data as outlined in the Privacy Policy.

• Order of Precedence – In case of conflict, the Driver Terms of Service take precedence over this Membership Policy unless expressly stated otherwise.

21. Acknowledgement

By purchasing or renewing an OMNI driver membership, you confirm that you have read, understood, and agreed to:

• This Membership Policy; and

• The OMNI Driver Terms of Service.

OMNI Promotion and Referral Policy (California)

Effective Date: August 18, 2025

1. PURPOSE

This Policy sets out the legally binding terms governing all promotional incentives offered by WEGO Technologies LLC (“OMNI”) — including promo codes, subscription discounts, driver bonuses, rider credits, referral rewards, and business account incentives. It also governs the OMNI Referral Program for Drivers, Riders, and Fleet Partners.

This Policy is incorporated by reference into the OMNI Driver Agreement, Rider Agreement, and Fleet Subscription Agreement (collectively, the “Terms”). If there is any conflict, the Terms will control unless this Policy expressly states otherwise.

2. DEFINITIONS

3. GENERAL PROMOTION RULES

• Single-Use & Non-Transferability – Unless otherwise stated, Promotions are one-time, non-transferable, and hold no cash value.

• Expiration – All Promotions expire either (i) on the date stated, or (ii) if none is stated, thirty (30) days after issuance.

• Stacking Order – Multiple credits apply in the following order (soonest expiry first):

  1. Expiring ride credits

  2. Referral credits

  3. One-time promo codes

  4. Wallet cash balance

• Tax Responsibility – Users must report and pay all applicable taxes on Rewards or Promotion value (see Section 8).

• Anti-Spam / Compliance – Referrers must comply with the CAN-SPAM Act, TCPA, and California Business & Professions Code. Mass unsolicited messages or purchased lead lists are prohibited.

• Fraud & Misuse – OMNI may revoke Promotions or Rewards if it suspects manipulation, resale, or abuse. Accounts may be suspended or terminated (see Section 9).

4. ELIGIBILITY

• Registered Users – Referrers must hold an active OMNI account in good standing.

• Age of Majority – Participants must be 18+ years old or the legal age of majority in California.

• Employee Exclusion – OMNI employees, contractors, and their immediate households may not participate unless expressly authorized.

• Unique Household Rule – Self-referrals, referrals from the same payment method, or duplicate addresses/devices are ineligible.

• Payment Method Requirement – Referred Riders must add a valid payment method before trips qualify.

5. OMNI REFERRAL PROGRAM

5.1 Overview

5.2 Reward Matrix

No cap applies to the number of eligible referrals.

5.3 Key Terms

• Automatic Tracking – Referrals must be linked at sign-up; retroactive claims are not allowed.

• Fleet Reward Election – Fleet Partners must designate their preferred reward type in their dashboard. Default is rider credit.

• Referral Transparency – Referrers can view real-time status in the OMNI app under “Referrals.”

6. REWARD ISSUANCE & EXPIRATION

• Cash Rewards – Paid via Stripe or ACH to the method on file. OMNI may issue IRS Form 1099-NEC for cash Rewards ≥ $600/year.

• Ride Credits – Cannot be applied to tips, subscriptions, or third-party services. No cash equivalent.

• Advertising Credits – Usable only within OMNI Media for compliant campaigns. Prohibited uses: political, discriminatory, or unlawful ads.

• Expiry – All credits expire 90 days after issuance.

• Non-Transferability – Rewards cannot be sold, transferred, or exchanged.

7. BRAND USE (FLEET PARTNERS)

• Fleet Partners may use OMNI’s marks solely in unaltered form to promote referrals, subject to the OMNI Brand Guidelines.

• Unauthorized co-branding or misrepresentation of OMNI as a rideshare company is prohibited.

8. TAXES

Participants are solely responsible for federal, state, and local tax reporting and remittance obligations for any Rewards. OMNI will not withhold taxes except as required by law.

9. FRAUD, ABUSE & DISQUALIFICATION

OMNI may withhold or claw back Rewards if it suspects:

• Creation of fake or bulk accounts;

• Referral farming or self-referrals;

• False or misleading advertising of referral codes;

• Misrepresentation, chargebacks, or violation of law or OMNI policies.

Decisions are final and may be made without prior notice.

10. DISPUTE RESOLUTION FOR REWARDS

All disputes regarding referral status or credits must be submitted within thirty (30) days of the event. OMNI’s system logs are final and binding.

11. PROGRAM & POLICY CHANGES

OMNI may amend, suspend, or terminate any Promotion or Referral Program at any time. Material changes (e.g., new criteria or reduced reward value) will take prospective effect only, with notice posted in-app.

Void where prohibited. Promotions are invalid where incentives are restricted by law.

12. DATA PRIVACY

Participation requires collection and processing of limited personal data. All processing is subject to the OMNI Privacy Policy, including telematics and referral tracking data.

13. GOVERNING LAW & DISPUTE RESOLUTION

This Policy is governed by the laws of the State of California. All disputes must be resolved via binding arbitration in San Jose, CA, unless otherwise required by law.

14. CONTACT

Questions may be directed to:
support@rideomni.com
OMNI Technologies LLC, San Jose, California

OMNI DRIVER DOCUMENT COMPLIANCE POLICY (CALIFORNIA)

Effective Date: August 18, 2025

1. Purpose

This Policy sets the minimum documents, renewals, and in-vehicle proofs every OMNI Driver must maintain in order to comply with:

• California state transportation, employment, and insurance laws.

• California Public Utilities Commission (CPUC) Transportation Network Company (TNC) regulations.

• California Department of Motor Vehicles (DMV) licensing and registration requirements.

• Applicable city or county vehicle-for-hire ordinances (e.g., Los Angeles Department of Transportation regulations, San Francisco Municipal Transportation Agency rules).

• OMNI’s internal safety, accessibility, and risk-management standards.

OMNI is a technology + marketing partner, not a direct transportation carrier. Drivers are independent providers who use OMNI’s platform to connect with Riders. Failure to comply with this Policy may result in immediate suspension or termination of Driver membership, as described in Section [reference: OMNI Driver Terms of Service].

2. Driver Responsibilities

Each Driver must:

• Upload accurate, legible copies of all required documents listed in Section 3 before the stated deadline.

• Re-upload updated documents before their expiration dates (monitored through the OMNI Driver Portal).

• Carry originals (or legally accepted digital equivalents) in the vehicle while online, as required under California law.

• Display any OMNI-issued or city-issued decals/stickers in the rear passenger-side window at all times (photographic proof required on request).

• Notify OMNI within 24 hours of any event affecting document validity (e.g., license suspension, insurance lapse, change in immigration status).

• Cooperate with audits, compliance checks, or inspections requested by OMNI, CPUC enforcement officers, California DMV, or city/county by-law officers.

• Consent to telematics, GPS, and trip-data collection as described in the OMNI Privacy Policy and in accordance with CPUC regulations.

3. Required Documents & Renewal Cadence

The OMNI Driver Portal provides an expiry countdown for each document and sends reminders 30, 14, and 7 days prior to renewal deadlines.

4. In-Vehicle Document & Equipment Requirements

5. Enforcement & Consequences

6. Data Privacy & Retention

• All documents are collected and processed in compliance with the OMNI Privacy Policy, the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

• OMNI retains copies of documents only as long as required by law, CPUC regulations, or risk-management purposes, after which they are securely deleted or anonymized.

• By continuing to access the OMNI platform after the Effective Date, Drivers acknowledge and consent to OMNI’s collection, verification, and secure handling of compliance documents.

7. Acknowledgment

By uploading and maintaining required documents, Drivers acknowledge that:

• They remain solely responsible for keeping their documents current and valid.

• OMNI may suspend or terminate access to the Driver platform for non-compliance.

• OMNI is a technology and marketing partner, not a transportation carrier, and therefore compliance responsibility rests with each independent Driver.

Membership and access to the OMNI platform are conditional upon full compliance with this Policy.