Driver Terms of Service
Driver Policies, Rules, and Expectations
Effective Date: 08/18/2025
Last Updated: 11/28/2025
This Transportation Provider Service Agreement (“Agreement”) is a legally binding contract between you (“Transportation Provider,” “Driver,” “you,” or “your”) and WEGO Technologies, LLC d/b/a OMNI (“OMNI,” “we,” “us,” or “our”).
OMNI is not a transportation carrier or taxi company. OMNI is a technology and marketing platform that helps Riders pre-schedule trips and, where available, request on-demand rides from independent Third-Party Providers. All transportation services are provided solely by these independent Third-Party Providers, not by OMNI.
OMNI currently operates exclusively in select cities within the State of Texas. This Agreement governs your use of OMNI’s websites, mobile applications (including the “Driver App”), and all associated tools (collectively, the “OMNI Platform”).
By clicking “YES, I AGREE” or by using the OMNI Platform, you agree to be bound by this Agreement.
1. THE OMNI PLATFORM & RELATIONSHIP OF THE PARTIES
1.1 Technology & Marketing Platform
OMNI provides lead-generation, scheduling, and communication tools that connect independent drivers and fleets with potential Riders in Texas. OMNI may support pre-scheduled, on-demand, or hybrid ride models, depending on local configurations.
1.2 Independent Business Status
You operate as an independent business and not as an employee, agent, or partner of OMNI. This Agreement does not create an employment relationship, joint venture, or partnership.
1.3 No Carrier Role
OMNI does not own vehicles, employ drivers, or provide transportation services. You are solely responsible for your vehicle, operations, and compliance with all applicable laws.
2. ELIGIBILITY & REGISTRATION
To register as a Driver, you must:
Be at least 25 years old.
Hold a valid Texas driver’s license.
Be legally authorized to work in the United States.
Provide accurate and complete personal, vehicle, and insurance information.
Consent to background checks, driving record checks, and ongoing compliance verification as permitted by law.
You agree to keep all information accurate and up to date.
3. VEHICLE & INSURANCE REQUIREMENTS
3.1 Vehicle Standards
You must use a vehicle that:
Meets Texas registration and safety inspection requirements.
Is safe, clean, well-maintained, and passenger-ready.
Meets any minimum model year, body style, and condition standards that OMNI may specify by service tier (e.g., Standard, XL, Black, etc.).
3.2 Insurance Requirements
You must maintain valid auto insurance that complies with Texas law and is appropriate for the type of service you provide (including TNC or for-hire operations, if applicable). Your policy is primary in the event of an incident.
OMNI does not provide, sell, or guarantee insurance coverage.
4. ACCESS TO THE OMNI PLATFORM
4.1 Driver Account & Credentials
You will receive login credentials to access the OMNI Platform. You are responsible for keeping your login details secure and for all activity that occurs under your account.
4.2 Marketplace Model
You control when, where, and how often you use the OMNI Platform. OMNI does not guarantee any specific number of trip offers, earnings, or income.
4.3 Right to Decline Trips
You may accept or decline trip requests at your discretion, subject to non-discrimination and other applicable laws. Repeated or abusive cancellations may affect your account standing.
5. PERFORMANCE OF TRANSPORTATION SERVICES
When you accept a trip via OMNI, you agree to:
Comply with all applicable traffic, safety, and transportation laws in Texas.
Drive safely and defensively at all times.
Arrive at pickup and drop-off points in a timely, professional manner.
Treat Riders with courtesy, respect, and non-discrimination.
Maintain a clean vehicle interior and exterior.
Comply with any posted rules applicable to airports, hotels, or special pickup zones.
Riders are your direct customers. OMNI is not a party to the transportation contract between you and the Rider.
6. PAYMENT & COMMISSION MODEL
6.1 Fare Collection
Fares are calculated and collected through the OMNI Platform using third-party payment processors. OMNI may display estimated earnings in the Driver App.
6.2 Commission Structure
OMNI earns a per-trip commission on each completed ride. Unless otherwise disclosed in writing:
OMNI’s standard commission in Texas is 12% of the passenger fare.
The Driver’s share is 88% of the passenger fare, less any applicable adjustments or third-party fees disclosed in the Driver App.
OMNI may adjust commission rates, incentives, or service fees in the future, with reasonable notice through the Driver App or Website.
6.3 Payouts
Net earnings (fare minus OMNI commission and applicable adjustments) are remitted to you via Stripe or similar processors on the payout schedule communicated in the Driver App.
6.4 No Subscription / Membership Fees
OMNI does not charge Drivers recurring subscription or membership fees for access to the Platform.
7. TAXES
You are solely responsible for:
All federal, state, and local taxes arising from your earnings (including income and self-employment taxes).
Keeping appropriate tax and business records.
OMNI does not withhold or remit taxes on your behalf. OMNI may provide informational tax forms as required by law.
8. RATINGS, FEEDBACK & QUALITY CONTROL
After each trip, Riders may rate you and provide comments. You acknowledge that:
OMNI may use ratings and feedback to monitor quality and safety.
Persistently low ratings or serious complaints may result in warnings, coaching, temporary suspension, or deactivation.
You may access certain feedback through the Driver App, subject to privacy and safety protections.
OMNI may also conduct internal reviews of trip data, complaints, and safety incidents to maintain platform standards.
9. DRIVER CONDUCT & USE RESTRICTIONS
You agree not to:
Harass, threaten, discriminate against, or abuse Riders or other persons.
Use drugs or alcohol while providing services through OMNI.
Transport prohibited or illegal items.
Use the Platform to engage in fraud, false trips, or fare manipulation.
Reverse engineer, copy, or tamper with OMNI software or systems.
Misuse Rider personal information or contact Riders in a way that violates privacy or harassment laws.
Violations of this section may result in immediate suspension or permanent deactivation.
10. PRIVACY & DATA
Your use of the OMNI Platform is subject to the OMNI Privacy Policy, which describes how OMNI collects, uses, and shares personal data, including GPS, telematics, and trip history. By using the Platform, you consent to these practices.
11. CONFIDENTIALITY & INTELLECTUAL PROPERTY
OMNI owns all rights in the Platform, including software, logos, and branding.
You receive a limited, non-exclusive, non-transferable license to use the Driver App solely for providing transportation services through OMNI.
You must keep non-public information about OMNI’s systems, pricing tools, and operations confidential.
12. INSURANCE, RISK & LIMITATION OF LIABILITY
12.1 Your Responsibility
You are solely responsible for the operation of your vehicle and any resulting risks, including accidents, property damage, injuries, or legal claims.
12.2 OMNI’s Limitation of Liability
To the fullest extent permitted by Texas law:
OMNI is not liable for accidents, injuries, property damage, or disputes between you and any Rider or third party.
OMNI is not liable for incidental, indirect, consequential, or punitive damages.
OMNI’s total liability arising out of or relating to this Agreement will not exceed the total OMNI commission retained from your trips in the twelve (12) months preceding the event giving rise to the claim.
13. INDEMNIFICATION
You agree to indemnify and hold harmless OMNI from claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your operation of a vehicle;
Your performance (or non-performance) of transportation services;
Your violation of this Agreement or any law;
Any claim by a Rider or third party arising from your conduct.
14. NON-EXCLUSIVITY & NON-SOLICITATION
14.1 Non-Exclusivity
You are free to use other platforms and obtain riders through other means. OMNI does not require exclusivity.
14.2 Non-Solicitation
You agree not to systematically use OMNI’s Rider data to divert Riders away from the Platform solely to avoid OMNI’s commission model. Reasonable, organic repeat business is expected, but using Rider contact information specifically to bypass OMNI’s system is prohibited.
15. TERM, SUSPENSION & TERMINATION
This Agreement is effective upon your first use of the OMNI Platform and continues until terminated.
Either you or OMNI may terminate this Agreement at any time, for any reason or no reason, subject to obligations for in-progress trips and outstanding amounts.
OMNI may suspend or deactivate your account immediately if you:
Fail to maintain required documents or insurance,
Engage in unsafe or unlawful conduct, or
Violate this Agreement or other OMNI policies.
Certain sections (including payment, limitation of liability, indemnification, and dispute resolution) survive termination.
16. DISPUTES & ARBITRATION
This Agreement is governed by the laws of the State of Texas.
Any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Platform will be resolved by binding arbitration in Texas (county designated by OMNI), except where prohibited by law.
To the maximum extent allowed by law, you waive the right to participate in class actions or jury trials with respect to covered disputes.
17. GENERAL PROVISIONS
No Agency – Nothing in this Agreement creates an employment, agency, or partnership relationship.
Assignment – You may not assign this Agreement. OMNI may assign or transfer this Agreement to an affiliate or successor.
Severability – If any provision is found invalid, the remaining provisions remain in full force.
Entire Agreement – This Agreement, along with the Privacy Policy and any referenced Driver Policies, forms the entire agreement between you and OMNI regarding your use of the OMNI Platform as a Driver.
For questions, contact: support@rideomni.com